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Challenge Bellcom!

Everything you wanted to know about outsourcing, but were too scared to ask… At Bellcom Worldwide, we appreciate there can be a lot of ‘smoke and mirrors’ surrounding the outsourcing industry. In this...

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Why Companies Should Invest in Scotland

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Simplify your business operations with Bellcom Worldwide

If you are exploring a clever and cost-efficient way of enhancing your business operations, looking at an outsourcing company is definitely something which should be considered. Managing even the most...

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International Outsourcing Forum 2012

The global economic recovery creates significant opportunities for the outsourcing industry. Clients re-assess their suppliers, reduce risk and develop new operating locations in an attempt to both...

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What is a Call Centre?

  A call centre, or call center is a dedicated office used for the purpose of conducting and receiving large volumes of telephone calls from all over the world. There are several types: Inbound call...

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5 Questions to Ask a Prospective Call Centre

1. What is your pricing structure? This is what differentiates call centres. The cheapest does not always mean the best quality. So if quality, reliability and professionalism aren’t important to you,...

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7 Magnificent Reasons to Outsource

What is Outsourcing? Outsourcing can often be referred to the process of externalising a particular value-adding activity to outside contractors. Firms outsource because they generally cannot perform...

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